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Centre for Inclusive Design

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Introduction

Author: CfID (page 3)

Author: CfID (page 3)

Your Customer Experience Is Not Great Until It's Inclusive

Your Customer Experience Is Not “Great” Until It’s Inclusive

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Customer experience is key in today’s business landscape, acting as a unique point of differentiation in an incredibly saturated market of products and services available. Learn more in this post about how to create a more inclusive customer experience.
Continue reading “Your Customer Experience Is Not “Great” Until It’s Inclusive”…
A security camera mounted on a yellow wall

Access denied

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In our highly technological world, what do inclusively designed privacy and security mechanisms look like? Or more importantly, what don’t they look like…
Continue reading “Access denied”…
4 friends standing together watching the sunset on a rooftop.

Ep 6: How to Be an Ally with Melinda Briana Epler

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A conversation about what allyship means and practical steps we can all take to become a better ally.
Continue reading “Ep 6: How to Be an Ally with Melinda Briana Epler”…
Lots of colourful face outlines made out of paper.

7 Retail Businesses in Australia Tackling Diversity & Inclusion … and It’s Working

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In this read, we highlight 7 retailers in Australia all with a different focus who are taking steps to make our workplaces, products and services more equitable.
Continue reading “7 Retail Businesses in Australia Tackling Diversity & Inclusion … and It’s Working”…
Hand touching a futuristic ball of bright light in a dark room.

Case study: Large Australian Telecommunications Company

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Working agile to meet WCAG 2.1 Level AA compliance for a complex application.
Continue reading “Case study: Large Australian Telecommunications Company”…
Eloise's hands seen sketching her design in a sketchbok

Design: where the D stands for diversity

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CfID designer Eloise Cleary takes us on a personal journey of learning and teaching about designing inclusively with edge users
Continue reading “Design: where the D stands for diversity”…
A colourful pastel wall mural with abstract trees and block colours

Ep 5: The Dignity Project with Angel Dixon and Kelsey Chapman

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What does dignity mean? Our guests this week lead a The Dignity Project and talk about their work to uncover the meaning of dignity for people with disabilities or impairments
Continue reading “Ep 5: The Dignity Project with Angel Dixon and Kelsey Chapman”…
A pink post it note picked up out of a group of notes. It says run a usability test

Usability testing: What is it and why do it?

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In the world of user experience, the phrase ‘usability testing’ is thrown around. But, what does it mean? How does it differ from user testing, and what value can it add to your designs?
Continue reading “Usability testing: What is it and why do it?”…
Text: R U OK? A conversation could change a life.

Beyond “How are you?” – Fostering inclusive wellbeing practices to start conversations

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CfID’s Michelle discusses how to foster inclusive, real conversations and support in the lead up to R U OK? Day.
Continue reading “Beyond “How are you?” – Fostering inclusive wellbeing practices to start conversations”…
A wall full of security cameras all pointing in the same direction

Designing inclusive security and privacy 

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As technology and innovation progresses at accelerated rates, privacy and security have become increasingly important. Data and information management and protection, along with its ethical and political dimensions, have become a key focus for industry.   
Continue reading “Designing inclusive security and privacy ”…
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Recent Posts

What we’re reading, listening to and watching

Our teams' top picks for Inclusive design content for the year ahead, to keep you learning all year..
Continue reading “What we’re reading, listening to and watching”…

Ep 13: Disrupting the Status Quo, Utopia’s Nadya Powell

Within the world of business, real change happens from the inside out. Hear from Utopia founder Nadya Powell on changing internal business thinking to become more inclusive, healthy and entrepreneurial.
Continue reading “Ep 13: Disrupting the Status Quo, Utopia’s Nadya Powell”…

Zoomer to Boomer Event Synopsis

CfID's take on the 'Zoomer to Boomer' event hosted by The Culture Equation.
Continue reading “Zoomer to Boomer Event Synopsis”…

Dyslexia awareness month

October is dyslexia awareness month. Wondering how you can support people with dyslexia? Here are our suggestions.
Continue reading “Dyslexia awareness month”…

Ep 12: Debiasing pictures; Kate Rourke – Getty Images

While a picture can say more than words, it doesn’t always reflect the truth. In this podcast we speak to Kate Rourke, Asia-Pacific Head of Creative Insights for Getty Images about what Getty’s is doing to debias our view of…
Continue reading “Ep 12: Debiasing pictures; Kate Rourke – Getty Images”…

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In the spirit of reconciliation Centre for Inclusive Design acknowledges the Traditional Custodians of country throughout Australia and their continuing connection to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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