We bring together bespoke teams of experts to meet the needs of each project that we work on so you receive tailored insights from people in the know. With strong connections in the Indigenous and recruitment communities, if there is an issue, we know who to call. 

Dr Manisha Amin, CEO

Manisha is the chief strategist and visionary at Centre for Inclusive Design. With a background in strategic marketing, communication, transforming cultures and creativity she is a thought leader in the power of thinking from the edge. Manisha has a unique talent for seeing beyond the horizon to emerging trends, defining them and building powerful communities to bring them in to being. Manisha has completed a Bachelor of Business Marketing, Master’s of Professional Writing and PhD on Communication and Social Enquiry.  

Gordon Melsom, Operations Manager

Gordon brings his knowledge and skills from a diverse career in Government and project management roles to lead Operations. Gordon finds it very satisfying to facilitate communication between individuals and groups who struggle to connect. Gordon has a Bachelor of Construction Management and Master’s of Business Administration

Scott Sumner, Consultant

Scott has a background in marketing and communications with a special interest in consumer behaviour and insight.  He has worked with start-ups, financial services, professional services and multinational companies. Scott focuses on empowering others to design with inclusion in mind by embedding capability within business and providing insight to organisations. Scott has completed a Bachelor of Communication.

Annie Ireland, Director of Client Solutions 

Annie brings over 20 years hands-on consultative and client solutions experience working with clients in Federal and State Government Departments, Big 4 Consulting firms, Technology, Telecommunications, Education and Retail. Annie is passionate about helping organisations achieve their strategic goals and provide their customers with outstanding user experience. Annie has a Master’s of Management Consultancy and Research Methods. 

Jack Tyrrell, Client Relationship Manager 

Jack enjoys developing strong working relationships with clients and bringing them on the journey of inclusive design.

Jack is legally blind and has a lived understanding of challenges faced by people with disability and the difference accessibility and inclusion can make. Jack graduated with a Bachelor of Commerce.

Christos Petrou, Senior Accessibility Lead

Christos spent 15 years in internal accessibility advisory roles at IBM Australia.  He has a strong focus on improving the accessibility and usability of digital solutions in order to improve the user experience and efficiency for all users. Christos is an expert in the application of WCAG guidelines and brings inclusive design thinking to move beyond compliance to create widely useful solutions with clients. Christos has a Bachelor of Technology.

Rebecca Grace, General manager projects 

Rebecca has extensive experience in financial management, general management and operations. She brings a strong strategic focus to her work at Centre for Inclusive Design. Rebecca has a Master of Business Administration.

Dr Scott Hollier, PCWA Lecturer

Dr Scott Hollier specialises in digital accessibility and has project management experience across the not-for-profit, corporate and government sectors. Scott is an internationally-recognised researcher and speaker and has been teaching the PCWA course through the University of South Australia since its inception in 2011. Furthermore, Scott is legally blind and as such has both a professional and personal understanding of the importance of accessibility.

Eloise Cleary, UX and Interaction Designer 

Eloise has a strong commitment to Inclusive Design principals and developing user-empowerment by uniting emotional and functional design practices in holistic design solutions. In 2019, Eloise was awarded Design Institute Australia’s NSW/ACT Industrial/ Product Design Graduate of the Year. Eloise has completed a Bachelor of Design with Honors in Product Design.

Sam Yu, UX Designer

Sam has a Bachelor of Design (Honours) in Product Design and has a strong focus on inclusive research to identify better outcomes in design. He has a passion for inclusivity and brings that into his research and user experience work. Sam is also working on his PhD exploring design futures.

Aimee Yoo, UX Designer

Aimee has a keen interest in helping solve problems through Design Thinking to meet unique user needs. She believes that empathising with users is at the core of good design. She aspires to design experiences which help enable everyone to live their best lives. Aimee has a Bachelor of Pharmacy and Master’s of Design.  

Gregory Gibson, Accessible Documents  

Gregory is a seasoned project practitioner, leader, and creator of opportunities. He has had a broad career with roles such as project manager, PMO coordinator, technical support specialist, store-man and disc jockey. As a result, he has a unique ability to understand the impact of change upon various units of a business. Gregory brings this diversity of skills to his work creating accessible documents for clients.

Angela Tragotsalos, Administrative Assistant

Angela has worked with CfID for over 20 years and keeps the office running smoothly. Angela is legally deaf and has a lived understanding of challenges faced by people with disability and the difference accessibility and inclusion can make. She is also our in-house Auslan coach.


Dayna Kostantakis, Marketing, Communication & UX Coordinator 

Dayna is a communication and innovation student who uses her unique experiences and views to challenge traditional design constructions. Dayna coordinates marketing and advertising projects, while giving insight into user experience and research at CfID. Dayna is currently studying a Bachelor of Communication and Bachelor of Creative Intelligence and Innovation. 


Michelle Ou, UX Consultant

Michelle believes that an inclusive mindset is fundamental to create meaningful human experiences and solve wicked problems. Her diverse background ranges across healthcare, education and customer service. She has a breadth of experience collaborating in multidisciplinary teams on end-to-end technology implementation projects with UX and service design. She has a Bachelor in Vision Science and is always learning – currently completing a Graduate Certificate in Social and Service Design.


Gabriela Martin, User Experience Administration Officer

Gabriela has 12 years’ experience in accounting. She enjoys talking with people, sharing and learning new things. In transitioning into the Inclusive Design and accessibility space, she is now responsible for connecting with individuals and communities to recruit users with a wide range of experience and diversity to participate in UX sessions that will help improve product and services for business, governments, and non-profit organisations to gain insights and develop solutions that result in better experiences for everyone.




Collaboration Partners

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