We bring together bespoke teams of experts to meet the needs of each project that we work on so you receive tailored insights from people in the know. With strong connections in the Indigenous and recruitment communities, if there is an issue, we know who to call. 

Dr Manisha Amin

Manisha is the chief strategist and visionary at Centre for Inclusive Design. With a background in strategic marketing, communication, transforming cultures and creativity she is a thought leader in the power of thinking from the edge. She has a unique talent for seeing beyond the horizon to emerging trends, defining them and building powerful communities to bring them into being. Manisha has completed a Bachelor of Business Marketing, Master’s of Professional Writing and PhD on Communication and Social Enquiry.  

Rebecca Grace
Finance and Projects Manager

Rebecca has extensive experience in senior financial, operational and strategic management roles and has worked in every commercial aspect in entrepreneurial, SME and established organisations. She has diverse technical skills, a unique understanding of business and brings a lifelong fascination with the human experience to her strategic focus at CfID. Rebecca has a Masters degree in Business Administration. 

Scott Sumner
Inclusive User Experience Manager

Scott has a background in marketing and communications with a special interest in consumer behaviour and insight.  He has worked with start-ups, financial services, professional services and multinational companies. Scott focuses on empowering others to design with inclusion in mind by embedding capability within businesses and providing insight to organisations. Scott has completed a Bachelor of Communication.

Gordon Melsom
Operations Manager

Gordon brings his expertise, knowledge and skills from a diverse career in Government and project management roles to lead Operations. Gordon finds it very satisfying to facilitate communication between individuals and groups who struggle to connect. He works to his values and is dedicated to helping people and improving lives. Gordon has a Bachelor of Construction Management and a Master’s of Business Administration. 

Jack Tyrell
Client Relationship Manager

Jack is a seasoned professional and supports organisations to deliver products and services that are accessible and usable for all people. He enjoys developing strong relationships with clients and bringing them on the journey of inclusive design. Jack lost his eyesight at the end of 2011 and has a lived understanding of the challenges faced by people with a disability, as well as the difference accessibility and inclusion can make. Jack has a Bachelor of Commerce. 

Andrew Buist
Client Relationship Manager

Andrew brings over 10 years of consultative sales, technical support, and customer relationship management. He has worked predominately in the healthcare sector, working with governments, large corporations and private organisations to deliver solutions using a range of products and services. He brings this experience to CfID to create solutions that seamlessly incorporate Inclusive Design.

Eloise Cleary
UX and Interaction Designer

Eloise has a strong commitment to Inclusive Design principles and developing user-empowerment by uniting emotional and functional design practices in holistic design solutions. She has a passion for human-centred design and see’s our projects through from conception to completion. In 2019, Eloise was awarded Design Institute Australia’s NSW/ACT Industrial/ Product Design Graduate of the Year. Eloise has completed a Bachelor of Design with Honors in Product Design.

Michelle Ou
UX Consultant

Michelle believes that an inclusive mindset is fundamental to create meaningful human experiences and solve wicked problems. Her diverse background ranges across healthcare, education and customer service. She has a breadth of experience collaborating in multidisciplinary teams on end-to-end technology implementation projects with UX and service design. She has a Bachelor in Vision Science and is always learning – currently completing a Graduate Certificate in Social and Service Design.

Sam Yu
UX Designer

Sam is drawn toward the complexity and uncertainty of the future, from big ideas to abstract concepts he enjoys exploring where they may lead or making them a reality. Throughout his career, Sam has worked across several fields of design from industrial, UX, service, research and Innovation. He has a passion for inclusivity and brings that into his research and user experience work. Sam has a Bachelor of Design and is also working on his PhD exploring design futures.

Aimee Yoo
UX Designer

Aimee has a keen interest in helping solve problems through Design Thinking to meet unique user needs. She believes that empathising with users is at the core of good design. She aspires to design experiences which help enable everyone to live their best lives. Aimee has a Bachelor of Pharmacy and Master’s of Design.

Dr Scott Hollier
PCWA Lecturer

Dr Scott Hollier specialises in digital accessibility and has project management experience across the not-for-profit, corporate and government sectors. Scott is an internationally recognised researcher and speaker and has been teaching the PCWA course through the University of South Australia since its inception in 2011. Furthermore, Scott is legally blind and as such has both a professional and personal understanding of the importance of accessibility.

Shikha Nikhil Dwivedi
Digital Accessibility Specialist

Shikha is an enthusiastic and experienced Digital Accessibility Specialist. She has worked as a front-end developer for more than nine years. She is passionate about inclusivity and user experience. Shikha works to improve users’ experiences on her client’s websites and mobile applications by ensuring they meet W3C standards and adhere to Web Content Accessibility Guidelines. She has a Bachelor’s degree in Information technology.

Gregory Gibson
Accessible Documents

Gregory is a seasoned project practitioner, leader, and creator of opportunities. He has had a broad career with roles such as project manager, PMO coordinator, technical support specialist, store-man and disc jockey. As a result, he has a unique ability to understand the impact of change upon various units of a business. Gregory brings this diversity of skills to his work creating accessible documents for clients.

Gabriela Martin
User Experience Administration Officer

Gabriela has 12 years’ experience in accounting. She enjoys talking with people, sharing and learning new things. In transitioning into the Inclusive Design and accessibility space, she is now responsible for connecting with individuals and communities to recruit users with a wide range of experience and diversity to participate in UX sessions that will help improve product and services for business, governments, and non-profit organisations to gain insights and develop solutions that result in better experiences for everyone.

Angela Tragotsalos
Administrative Assistant

Angela has worked with Centre for Inclusive Design for over 20 years and keeps our office running smoothly. She enjoys being a part of an organisation that has been making a difference. Angela is legally deaf and has a lived understanding of challenges faced by people with disability and the difference accessibility and inclusion can make. She is also our in-house Auslan coach.

Dayna Kostantakis
Communication and UX Coordinator

Dayna is a communication and innovation student who uses her unique experiences and views to challenge traditional design constructions. Dayna coordinates marketing and advertising projects, while giving insight into user experience and research at CfID. Dayna is currently studying a Bachelor of Communication and Bachelor of Creative Intelligence and Innovation. 

Claire Byrne
Communication and Grants Coordinator

Claire has recently finished her undergraduate degree and has a keen interest in social equity and understanding the human experience. She has worked as a disability support worker throughout her studies and worked with Ozharvest to establish an accessible volunteering program. Claire has completed a Bachelor of Communication and a Bachelor of Creative Intelligence and Innovation. 

John Suter Linton
Communication Specialist

John has worked in media for over 30 years. He has worked across a variety of institutions including the government sector, not-for-profit, education and health in media management, public affairs, stakeholder management and journalism. He is also an author of seven non-fiction books. John brings his communications expertise to CfID as well as his passion for inclusivity and creating accessible media.

Leila Frijat
Research Assistant

Leila is interested in the potential of design thinking principles in reframing and addressing complex problems. She has a research background in supporting carer inclusion in higher education institutions and knowledge translation. Leila has a Bachelor of Design and a Bachelor of Media with her Design honours research focusing on promoting the social inclusion of culturally and linguistically diverse communities in cultural institutions.