Technology impacts everything from websites and apps to physical spaces and product design. In the race to meet the market, how do you make sure your products are designed for you diverse audiences?

Technology impacts everything from websites and apps to physical spaces and product design. In the race to meet the market, how do you make sure your products are designed for you diverse audiences?

Inclusive Design was created to take advantage of technology and is used by global leaders in the field. It is a proven methodology that is scalable from large complex projects to small. This means you can connect with more customers in ways they want.

We work with you to bake in inclusion. As an Australian Chapter of the W3C we work with people creating the technology of the future. Whether you work in an agile environment, with contractors or in-house teams, we fill the gaps and support you on your journey. Whether it's in the discovery phase with customer insight and innovation or through the build with accessibility reviews, heuristics, usability and audits, we tailor our support to meet your needs.

CfID are experts in accessibility, friendly and professional to deal with, and willing to go the extra mile to make sure your products are the best they can be. NPS MedicineWise


Visual identity

Do you know the majority of us are visual learners? We check colour contrast, font, typography, iconography and image use. This means your materials will be understood by the widest range of people. We can check both digital and print materials.

Design and prototypes

We partner with organisations across the design and build phase so that accessibility considered through the process. We use heuristics, wireframe analysis, on demand accessibility and edge-user usability reviews.  Ensure your digital assets are WCAG compliant and usable by the widest range of people.

Digital accessibility audits

Our auditors all have over 15 years’ experience in WCAG (2.1 & 2.2 AA/AAA) auditing and review. They check the accessibility of your digital asset and provide you with solutions for easy implementation. We’ll also come back to check your changes through an accessibility implementation review and provide you with an accessibility statement for your site.


We have strong connections to edge groups from disability to CALD communities. This gives you access to users to test your digital and physical products. Usability provides you with critical interaction insights and design opportunities to improve your products.

Specialist advice

Our team can provide you with on-demand advice in accessibility, inclusive design, policy design and user experience. We’ll be there when you need guidance on overcoming challenges in the design and building process of your project.

Accessible documents 

We know there are challenges to creating WCAG compliant documents for use on the web. Let our team do the heavy lifting and ensure your Word, Excel, PowerPoint, InDesign and PDF documents are accessible and compliant to both WCAG 2.1 and PDF/UA Standards.

Contact us about technology

If you're interested in ensuring your digital products and services are accessible for everyone, or want to learn more about our service get in touch today.

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Collaboration Partners

Adobe Acrobat LogoHudson Logo. Great People. Great PerformanceOCAD University LogoWeb Directions LogoMicrosoft LogoUTS Centre for Social JusticeW3C Evangelist Logo